Senior to Principal Infrastructure Engineer

Technology
Experienced Professionals

var cookie_value = jQuery(".addn-cat").text(); var cookie_value_compli = jQuery(".compli").text(); jQuery.cookie("additional_categories", cookie_value , { path: '/' }); jQuery.cookie("cookie-compli", cookie_value_compli , { path: '/' });

Senior to Principal Infrastructure Engineer

Apply Now

Description & Responsibilities

Senior to Principal Infrastructure Engineer

Job Summary

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

About the Job:

The IT infrastructure at Liberty Mutual is in the process of moving to a cloud based Infrastructure as a Service (IaaS) model. So, you would have the opportunity to develop systems that allow developers to automatically provision all network, security and software configurations.

Required Skills:

Infrastructure Development, including back-end languages and frameworks, specifically Node/Express, Ruby on Rails, Python, and maybe even a little Java
Code versioning tools, specifically GIT
Infrastructure configuration tools including Chef, Puppet, and Ansible
Scripting and programming experience with Infrastructure using Python, Ruby, and Powershell,
Public cloud deployment tools specifically CloudFormation or Terraform
Reading and creating API documentation with tools such as Swagger and OpenAPI
Linux
Demonstrable knowledge of CI/CD pipelines and methodologies, including automated builds, deployments and integration/unit testing
Demonstrable knowledge of Agile software development concepts and processes.
IT concepts, strategies, methodologies
Agile software development concepts and processes
Backlog tracking, burndown metrics, and incremental delivery

Responsibilities:

Devises or modifies procedures to solve highly complex problems
Collaborates with application software developers on projects or subprojects of highly technical complexity
Responsible for system analysis, design, coding, testing, debugging, and documentation; Conducts quality assurance review
Develops maintainable/scalable, effective, defect free source code that meets business requirements and team standards
Performs hardware and software installation and upgrades
Monitors system performance and capacity reports changes in usage
Develops complex test scripts
Troubleshoots hardware and software problems, takes appropriate corrective action and works with IT staff or vendors in performing complex testing, support and troubleshooting functions
Consults on basic user administration (adds, changes, deletes, disk space management, backups and file restorations)
Works within project team to lead iterative development that delivers a high-quality product
Participates in site set-up, user training, hardware/software installation, maintenance and support and documentation of hardware/software logs and operating procedures.

Job Specifications:

Reference: 108941
Category: Technology; Experienced Professionals
Primary Location: Portsmouth, NH
Additional Locations:
Schedule: Full-time

Salary: $108,600 140,600
Education Level: Bachelor’s Degree (±16 years)
Shift: Day Job
Travel:

Qualifications

Qualifications:

Bachelor`s or Master`s degree in technical or business discipline or equivalent experience, technical degree preferred.
Generally 8+ years of professional experience.
Highly proficient in software engineering languages and tools; ability to develop on multiple platforms.
Extensive knowledge of the following: IT concepts, strategies, methodologies.
Versed in diverse technologies and new technical architecture principles and concepts.
Extensive knowledge in infrastructure, cloud based platforms, and development tools.
Extensive understanding of agile software development concepts and processes.
Must be proactive, demonstrate initiative and be a logical thinker.
Extensive consultative skills, including the ability to understand and apply customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements.
Extensive understanding of backlog tracking, burndown metrics, and incremental delivery. Strong collaboration, prioritization, and adaptability skills required.

We take care of our employees…

We strongly believe that a great job should keep you happy both at work—and in life. That’s why we offer:

Workplace Flexibility
Wellness Perks
Collaborative workspaces
Sit/stand desks
Career development, programs and classes
Diversity & Inclusion programs
Commuter Benefits
Adoption Assistance
College Savings Plan
Education reimbursement
Hackathon Events

Liberty Mutual was named as a ‘2016 Great Place to Work’ by Great Place to Work US.

For more info about our benefits – Benefits Information

Learn more about Tech at Liberty Mutual – Search Our Jobs

Check out our Tech at Liberty Mutual YouTube playlist – Show me the Videos

Featured Benefits

Here’s some of what you can look forward to as one of our employees.

Competitive CompensationOur compensation programs are designed to deliver above-market pay if you perform well, and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.

Flexible Work ArrangementsWe understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.

Top-Notch Retirement PlansOur pension plan provides a monthly credit equal to 5% of your eligible compensation. You can also participate in our 401(k) plan, which offers a guaranteed match of $0.50 for every $1 you contribute, up to 8% of your eligible pay.

Career DevelopmentFrom regular coaching planning, to paid training, licensing, and 100% tuition reimbursement for approved courses, we’re dedicated to your continued growth, because we know it leads to continued success.

Health & WellnessYou’ll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits—including progressive parental benefits and support.

See Full Benefits

Why Liberty Mutual?

At Liberty Mutual, we exist to help people embrace today and confidently pursue tomorrow— a purpose that’s as true for our employees as it is for our customers. From Analytics and Underwriting to Technology and Legal, our expansive range of roles makes it possible to pursue your tomorrow, today, no matter where your skillsets and passions lie. Here, you’ll discover a diverse atmosphere focused on openness, inclusion, trust, and respect. You’ll also discover that we offer a competitive and comprehensive benefits package designed to support you in all the ways that matter most.

Description & Responsibilities

Senior to Principal Infrastructure Engineer

Job Summary

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

About the Job:

The IT infrastructure at Liberty Mutual is in the process of moving to a cloud based Infrastructure as a Service (IaaS) model. So, you would have the opportunity to develop systems that allow developers to automatically provision all network, security and software configurations.

Required Skills:

Infrastructure Development, including back-end languages and frameworks, specifically Node/Express, Ruby on Rails, Python, and maybe even a little Java
Code versioning tools, specifically GIT
Infrastructure configuration tools including Chef, Puppet, and Ansible
Scripting and programming experience with Infrastructure using Python, Ruby, and Powershell,
Public cloud deployment tools specifically CloudFormation or Terraform
Reading and creating API documentation with tools such as Swagger and OpenAPI
Linux
Demonstrable knowledge of CI/CD pipelines and methodologies, including automated builds, deployments and integration/unit testing
Demonstrable knowledge of Agile software development concepts and processes.
IT concepts, strategies, methodologies
Agile software development concepts and processes
Backlog tracking, burndown metrics, and incremental delivery

Responsibilities:

Devises or modifies procedures to solve highly complex problems
Collaborates with application software developers on projects or subprojects of highly technical complexity
Responsible for system analysis, design, coding, testing, debugging, and documentation; Conducts quality assurance review
Develops maintainable/scalable, effective, defect free source code that meets business requirements and team standards
Performs hardware and software installation and upgrades
Monitors system performance and capacity reports changes in usage
Develops complex test scripts
Troubleshoots hardware and software problems, takes appropriate corrective action and works with IT staff or vendors in performing complex testing, support and troubleshooting functions
Consults on basic user administration (adds, changes, deletes, disk space management, backups and file restorations)
Works within project team to lead iterative development that delivers a high-quality product
Participates in site set-up, user training, hardware/software installation, maintenance and support and documentation of hardware/software logs and operating procedures.

Job Specifications:

Reference: 108941
Category: Technology; Experienced Professionals
Primary Location: Portsmouth, NH
Additional Locations:
Schedule: Full-time

Salary: $108,600 140,600
Education Level: Bachelor’s Degree (±16 years)
Shift: Day Job
Travel:

Apply Now

Qualifications

Qualifications:

Bachelor`s or Master`s degree in technical or business discipline or equivalent experience, technical degree preferred.
Generally 8+ years of professional experience.
Highly proficient in software engineering languages and tools; ability to develop on multiple platforms.
Extensive knowledge of the following: IT concepts, strategies, methodologies.
Versed in diverse technologies and new technical architecture principles and concepts.
Extensive knowledge in infrastructure, cloud based platforms, and development tools.
Extensive understanding of agile software development concepts and processes.
Must be proactive, demonstrate initiative and be a logical thinker.
Extensive consultative skills, including the ability to understand and apply customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements.
Extensive understanding of backlog tracking, burndown metrics, and incremental delivery. Strong collaboration, prioritization, and adaptability skills required.

We take care of our employees…

We strongly believe that a great job should keep you happy both at work—and in life. That’s why we offer:

Workplace Flexibility
Wellness Perks
Collaborative workspaces
Sit/stand desks
Career development, programs and classes
Diversity & Inclusion programs
Commuter Benefits
Adoption Assistance
College Savings Plan
Education reimbursement
Hackathon Events

Liberty Mutual was named as a ‘2016 Great Place to Work’ by Great Place to Work US.

For more info about our benefits – Benefits Information

Learn more about Tech at Liberty Mutual – Search Our Jobs

Check out our Tech at Liberty Mutual YouTube playlist – Show me the Videos

Apply Now

Featured Benefits

Here’s some of what you can look forward to as one of our employees.

Competitive CompensationOur compensation programs are designed to deliver above-market pay if you perform well, and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.

Flexible Work ArrangementsWe understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.

Top-Notch Retirement PlansOur pension plan provides a monthly credit equal to 5% of your eligible compensation. You can also participate in our 401(k) plan, which offers a guaranteed match of $0.50 for every $1 you contribute, up to 8% of your eligible pay.

Career DevelopmentFrom regular coaching planning, to paid training, licensing, and 100% tuition reimbursement for approved courses, we’re dedicated to your continued growth, because we know it leads to continued success.

Health & WellnessYou’ll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits—including progressive parental benefits and support.

See Full Benefits

Apply Now

Why Liberty Mutual?

At Liberty Mutual, we exist to help people embrace today and confidently pursue tomorrow— a purpose that’s as true for our employees as it is for our customers. From Analytics and Underwriting to Technology and Legal, our expansive range of roles makes it possible to pursue your tomorrow, today, no matter where your skillsets and passions lie. Here, you’ll discover a diverse atmosphere focused on openness, inclusion, trust, and respect. You’ll also discover that we offer a competitive and comprehensive benefits package designed to support you in all the ways that matter most.

Apply Now

Fair Chance Notices: Philadelphia | Los Angeles | San Francisco

Insurance and innovation.
Here, they’re two sides of the same coin.

View video transcript

From Our Employees

Katie G.

Product Owner

Katie describes Liberty Mutual’s role in using emerging technologies to anticipate and improve the lives of our customers.

View video transcript

Matthew M.

Scrum Master

Matt speaks to the fast-changing nature of technology and Liberty Mutual’s ability to foresee and adapt to changing technologies and customer needs.

View video transcript

Pranjal S.

Software Developer

Pranjal discusses the Tech Start Development Program and the role it played in preparing him for an IT-related career at Liberty Mutual.

View video transcript

Rebecca S.

Product Designer

Rebecca shares her experience participating in Digital Garage, a program in which teams spend a month away from day-to-day responsibilities to focus solely on a customer pain point and how to best solve for it.

View video transcript

From Our Employees

Claims

Liberty Mutual has provided consistent yearly virtual training through My Career and Development Center. Additionally, I have received training and insight into other parts of the business through the Individual Development Plan I set up with my manager.

Kyle J.

Claims Resolution Specialist III –Fastpath Property

Liberty Mutual encourages one-on-one coaching with each employee and their manager. I receive weekly feedback regarding my professional development and I am able to discuss my long-term goals and how to achieve them.

Jenna M.

Inside Auto Claims Representative

My favorite thing about my job is being able to assist customers and walk them through the claims process. I am able to provide them with the expectations of the process and what will happen next.

Tamia McK.

Claims Customer Care Associate

Liberty Mutual genuinely cares for anddevelops their employees. They also encourage employees to transition within the company and provide a great atmosphere for learning anddeveloping.

Steven N.

Claims Customer Care Associate

You feel part of a team. Everyone is appreciative of your hard work.

Gina D.

Senior Customer Claims Representative

My goal in my position is to create peace of mind with the customer by listening to their specific needs and responding with concern and expertise. As I’ve continued to learn and grow in this position, I’ve expanded my claims knowledge,and providing that expertise to customers is very rewarding. And, I learn something new every day.

Alison W.

Claims Adjuster

Liberty Mutual provides us with a great benefit package, excellent wages, an understanding of the need for work/life balance, and many career growth opportunities. We are also given additional incentives to achieve,such as the Circle of Excellence and the Chairman’s Award.

Jennifer A.

Claims Customer Care Rep

Liberty Mutual has provided consistent yearly virtual training through My Career and Development Center. Additionally, I have received training and insight into other parts of the business through the Individual Development Plan I set up with my manager.

Kyle J.

Claims Resolution Specialist III –Fastpath Property

Liberty Mutual encourages one-on-one coaching with each employee and their manager. I receive weekly feedback regarding my professional development and I am able to discuss my long-term goals and how to achieve them.

Jenna M.

Inside Auto Claims Representative

My favorite thing about my job is being able to assist customers and walk them through the claims process. I am able to provide them with the expectations of the process and what will happen next.

Tamia McK.

Claims Customer Care Associate

Liberty Mutual genuinely cares for and develops their employees. They also encourage employees to transition within the company and provide a great atmosphere for learning and developing.

Steven N.

Claims Customer Care Associate

You feel part of a team. Everyone is appreciative of your hard work.

Gina D.

Senior Customer Claims Representative

My goal in my position is to create peace of mind with the customer by listening to their specific needs and responding with concern and expertise. As I’ve continued to learn and grow in this position, I’ve expanded my claims knowledge, and providing that expertise to customers is very rewarding. And, I learn something new every day.

Alison W.

Claims Adjuster

Liberty Mutual provides us with a great benefit package, excellent wages, an understanding of the need for work/life balance, and many career growth opportunities. We are also given additional incentives to achieve, such as the Circle of Excellence and the Chairman’s Award.

Jennifer A.

Claims Customer Care Rep

Customer Service

Liberty Mutual strives to develop employees, attempting to keep them indefinitely. Other companies view employees as a body that can sit ata desk and perform a task until that position is no longer needed. Iam empowered every day to do the right thing for our customers and other employees.

Adam H.

Senior Outbound Gold Customer Service Representative

I love the people here. There really is a Liberty Mutual employee community that is hard to describe. We all support each other, even supporting one another between sites. It’s pretty awesome!

Heather H.

CRC Lead &Senior Gold CSR • Spokane, WA

Liberty Mutual strives to develop employees, attempting to keep them indefinitely. Other companies view employees as a body that can sit ata desk and perform a task until that position is no longer needed. Iam empowered every day to do the right thing for our customers and other employees.

Adam H.

Senior Outbound Gold Customer Service Representative

I love the people here. There really is a Liberty Mutual employee community that is hard to describe. We all support each other, even supporting one another between sites. It’s pretty awesome!

Heather H.

CRC Lead &Senior Gold CSR • Spokane, WA

Field Sales

I have coached new sales reps in the KEYS program and the process has been mutually beneficial. Coaching allows me to sharpen my skills while mentoring and benefits the new rep in building a relationship with a more tenured rep.

Samantha J. B.

Executive Sales Representative

Working at Liberty Mutual has provided me with the flexibility, earning potential, and autonomy that I was looking for. Because you have the backing of Liberty Mutual, you get to reap the rewards of an amazing benefits package, solid salary, and unlimited commissions without the stress of daily operations of managing an office.

Kryslin J.

Sales Representative II

I have coached new sales reps in the KEYS program and the process has been mutually beneficial. Coaching allows me to sharpen my skills while mentoring and benefits the new rep in building a relationship with a more tenured rep.

Samantha J. B.

Executive Sales Representative

Working at Liberty Mutual has provided me with the flexibility, earning potential, and autonomy that I was looking for. Because you have the backing of Liberty Mutual, you get to reap the rewards of an amazing benefits package, solid salary, and unlimited commissions without the stress of daily operations of managing an office.

Kryslin J.

Sales Representative II

Inside Sales

The culture at Liberty Mutual is more inclusive. There are many different contests to motivate the employees and to make the job more enjoyable. The compensation and bonusesreally reflect the amount of work that you do, therefore I feel like I am respected as an insurance professional.

Sarah R.

Sales Development Specialist

My coaches and supervisors gave me all of the tools I needed to do my job and beyond. The management team has acknowledged the hard work I put in and has given me opportunity to coach. My manager even took me on a visit to Plano, Texas to coach there. I love Liberty Mutual as a whole and I look forward to growing with the company for a very long time.

Nicholas H.

Hiring Manager

The culture at Liberty Mutual is more inclusive. There are many different contests to motivate the employees and to make the job more enjoyable. The compensation and bonusesreally reflect the amount of work that you do, therefore I feel like I am respected as an insurance professional.

Sarah R.

Sales Development Specialist

My coaches and supervisors gave me all of the tools I needed to do my job and beyond. The management team has acknowledged the hard work I put in and has given me opportunity to coach. My manager even took me on a visit to Plano, Texas to coach there. I love Liberty Mutual as a whole and I look forward to growing with the company for a very long time.

Nicholas H.

Hiring Manager

From Our Employees

Lee S.

Underwriting consultant

Liberty is a flexible, inclusive environment that believes in promoting from within, as well as empowering their employees to improve processes.

Leslie P.

Business strategy director

Without a doubt, it is the people at Liberty that have made my experience so positive. Everyone in this organization is intelligent, driven, and genuine. I am inspired every day by my team and feel lucky to be part of an organization that promotes a people-first culture.

Alison W.

Claims

I knew I wanted to work for an employer that values its employees and gives them lots of meaningful ways to grow. I also wanted to work for a company that truly valued its customers.

Laqwan B.

Product owner

The most satisfying part of my job is being able to work with individuals who are very knowledgeable and love learning. I find it very motivating.

Shaunette O.

Customer service

My favorite things about Liberty Mutual are its commitments to innovation, diversity, community involvement, and professional development.

Liberty is a flexible, inclusive environment that believes in promoting from within, as well as empowering their employees to improve processes.

Lee S.

Underwriting Consultant

Without a doubt, it is the people at Liberty that have made my experience so positive. Everyone in this organization is intelligent, driven, and genuine. I am inspired every day by my team and feel lucky to be part of an organization that promotes a people-first culture.

Leslie P.

Business Strategy Director

I knew I wanted to work for an employer that values its employees and gives them lots of meaningful ways to grow. I also wanted to work for a company that truly valued its customers.

Alison W.

Claims

The most satisfying part of my job is being able to work with individuals who are very knowledgeable and love learning. I find it very motivating.