Jolene G., Custom Underwriting Specialist, GRM US Business Lines, United States
Jolene G. is a Custom Underwriting Specialist in GRM US Business Lines, described by her colleagues as a true team player who always shows up for others. “She is the kindest soul,” shared Keri Mechling, Sr. Territory Manager, GRM US Business Lines, “always placing everyone else’s needs before her own.”
So when Jolene lost her home in California to the Caldor Fire in 2021, it was no surprise that her Liberty colleagues and agency partners rallied together to help get her back on her feet.
Upon learning about Jolene’s loss, leaders in her organization began to think of ways they could show their support. They approached Keri, who having organized fundraisers for local causes before, knew how impactful crowdfunding could be and was inspired by how quickly people had jumped to the aid of others.
“When I first learned of Jolene’s loss, I knew there was something we had to do to help,” recalled Keri. “We quickly arranged a GoFundMe campaign to support Jolene with basic needs while she was displaced. At the time, more than ever, she needed our support, and I wanted her to feel that she wasn’t alone.”
“The week following the fire, I could barely bring myself to get out of bed. Keri had tried several times to call, but I couldn’t bring myself to answer,” said Jolene. “Then one day a mutual friend and colleague urged me to speak with Keri, and when I did, I couldn’t believe what she had to say.”