Claims Internships - Liberty Mutual Careers

Claims professionals play a critical role in helping customers recover when the unexpected happens. Whether it’s a damaged vehicle, a workplace injury or a major weather event, you’ll provide guidance, solve problems and help customers move forward with confidence.

As an intern or early-career professional, you’ll work on real cases, collaborate with experienced professionals and develop skills that will prepare you for long-term career success.

Claims opportunities

Internship Program

Build your expertise through structured training, mentorship and real-world claim ownership from day one. As a Claims intern, you’ll work alongside experienced claims professionals, gain exposure to the full claims process and see firsthand how critical decisions are made to help resolve claims fairly and efficiently.

What you'll gain

Real-world casework with structured learning, development programs and networking with leaders and peers
Manager support plus a summer mentor; exposure to claims systems, fraud detection and behind-the-scenes operations
High-performing interns may be considered for full-time opportunities upon graduation

Qualifications

Open to rising seniors and rising juniors from all majors
Strong analytical, empathetic and collaborative skills are key

Program details

Full-time 11-week summer internship
Hybrid work environment (2 days/week) based out of 10+ U.S. locations

Entry-level: Claims Specialist Development Program

As a Claims Specialist, you’ll manage a full caseload, lead detailed investigations and work alongside adjusters, vendors and policyholders to drive fair, timely resolutions. You’ll sharpen your judgment, strengthen communication skills, and build a foundation for a long-term career at Liberty.

What you'll gain

Comprehensive training, on-the-job learning and mentorship to build decision-making confidence
Collaboration across Underwriting, Legal and other functions
Liberty covers certification costs (AIC, CPCU) and supports clear, long-term career paths within Claims

Qualifications

Comprehensive training, on-the-job learning and mentorship to build decision-making confidence
Collaboration across Underwriting, Legal and other functions
Liberty covers certification costs (AIC, CPCU) and supports clear, long-term career paths within Claims

Program details

Start dates in January and June, with potential for off-cycle start dates
Hybrid work environment (2 days/month) after training

Apprenticeship

If you’re pursuing your associate’s degree or have a high school diploma, Liberty’s Claims Apprenticeship Program is a great opportunity to explore working for a Fortune 100 Company while gaining hands-on experience.

What you'll gain

Comprehensive training, on-the-job learning and mentorship to build decision-making confidence
Professional development workshops
Opportunities to build your professional network
Liberty covers certification costs (AIC, CPCU) and supports clear, long-term career paths within Claims

Program details

6–12-month commitment
Part-time and full-time positions available
Competitive pay and benefits
Potential to convert to a full-time position

Claims career progression

Claims internship:

11-week summer program across 10+ U.S. locations

Full-time role:

Launch your career at Liberty Mutual

Long-term career growth:

Make a lasting impact at a Fortune 100 company

Claims in action

A closer look at the kind of work and skill sets you’ll take on as an intern or Claims Specialist:

Investigations

Gather facts, assess losses and determine liability across a range of claim types, from auto accidents to workplace injuries.

Customer communication

Deliver clear, compassionate communication to customers navigating some of the most stressful moments of their lives.

Settlement negotiations

Drive timely, fair settlements by coordinating with adjusters, vendors, legal teams and policyholders.

Cross-functional collaboration

Deliver clear, compassionate communication to customers navigating some of the most stressful moments of their lives.

Project snapshot:

Types of claims you could work on include:

Property:

Assess and repair customers’ residential property damage, ranging from minor incidents to damage caused by catastrophic weather events

Auto Physical Damage:

Investigate, estimate and settle our customers’ claims due to an automobile accident where there is physical damage to a vehicle

US Casualty:

Claims that are triggered by injury complexity, very high limits and/or complexity of coverage pertaining to environmental, construction defect, labor law, intellectual property, mass tort, class action and dram shop cases

Worker's Compensation:

Support injured workers, employers, agents and brokers through work-related accidents, illnesses and claims

Working in Claims at Liberty Mutual has given me the opportunity to make a meaningful difference for customers during some of their most challenging moments. I'm proud to be part of a supportive team that combines empathy, expertise, and innovation to help people move forward.