Career areas at Liberty Mutual

Actuarial

By using data science to analyze performance trends, identify improvement opportunities, and build data-driven business rules, our analytics professionals solve business issues, support individual departments and keep our company moving forward.

Analytics

By using data science to analyze performance trends, identify improvement opportunities, and build data-driven business rules, our analytics professionals solve business issues, support individual departments and keep our company moving forward.

Customer service

Our Customer Service professionals are more than the key point of contact for our customers—they are central to our efforts to protect and restore people’s lives. In this essential role, you’ll answer customer questions and address their concerns. You’ll also have the opportunity to collaborate with colleagues in Sales, Claims, Loss Prevention, and other areas of the company.

Comparion

A new Liberty Mutual company that connects customers with the best insurance solutions to meet their needs whether from Liberty or from one of a number of top national and regional carriers. Comparion is currently hiring in select states.

Digital & technology

Join our Digital Customer Experience team, and you’ll work to create interactions that help our customers navigate the deeply emotional journeys related to insurance. Or become a member of our innovative and collaborative Tech team and help us create positive impact through the creation and implementation of user-centric products and services

Enterprise strategy & innovation

Within this group, you’ll work alongside executive leaders to shape our enterprise strategy, harness insights from emerging trends and disruptors, accelerate strategic priorities, drive experimentation, and explore investment opportunities.

FlexPath

FlexPath is a program that helps experienced professionals return to work via flexible and meaningful part-time work after an employment gap.

Finance & accounting

In finance and accounting at Liberty Mutual, you’ll apply analytical and technical skills to support the company’s strategic objectives in areas such as reporting, taxation, treasury, and internal audit.

Global Legal and Compliance

Join our team, and you’ll be asked to uphold our steadfast spirit of forward thinking and continuous improvement. You’ll also be able to leverage a variety of legal skills and resources, enabling you to confidently address many different types of challenges.

Human resources
Our HR professionals fulfill a variety of roles that help support our culture, employees, and overall success. Whether helping to attract and retain talented employees, overseeing compensation and benefits, or supporting professional development, there are numerous opportunities to make an impact.

Inside sales
When a lead comes in, our Inside Sales teams work to identify and sell the most relevant products and services. Whether you’re selling online or by phone, you’ll be counted on to guide customers to solutions that make them feel confident and secure. We’re here to help you succeed, with benefits on day one, paid training, and limitless earning potential.

Investments

Our investment professionals’ expertise is critical to our ability to keep our promise to our customers. You’ll help manage a high-quality investment portfolio utilizing a disciplined strategy, and be rewarded with opportunities, resources, and ongoing support.

Marketing

In Marketing, you’ll play a critical role in our goal of seamless communication between Liberty Mutual and our customers, communities, and even potential new employees. With a broad range of opportunities, your focus may be maintaining our brand image, management and communication, driving customer acquisition and retention, or building loyalty among target buyers, brokers, and agents.

Nursing

As one of our nurses, you’ll play a critical role in case management in Workers Compensation, Group Disability, Utilization Review and even in our Medical Billing Review operation. You can also put your skills to work evaluating injuries and illnesses, establishing treatment plans, and helping return people to their jobs.

Product management

Our size means that you’ll enjoy a wide variety of interesting work, and significant opportunities for mobility and growth. Whether you choose Auto, Property, or Specialty Insurance, your role and contributions will be fundamental to our success.

Risk control

As a Consultant or Customer Service Representative in Risk Control Services, you’ll have face-to-face interactions with customers, and access to the latest research, resources, and tools. You’ll also be part of one of the largest private safety organizations in the world.

Strategy & planning

As part of our internal consulting group, you’ll address the high-impact problems faced by senior executives in the areas of planning, financial, competitive and operational analysis, capital investment, and more. In doing so, you’ll be gaining a broad knowledge of our company-wide operations, while taking on significant project responsibilities.

Underwriting

We rely on the expertise of our valued Underwriters to make well-informed judgments that affect us all. That means using an eye for detail to determine the risk involved with a particular person or company. Through financial statements and operational analysis, underwriters examine the quantity and quality of risks to keep pace with the company’s goal of profitable growth.